Cancellation policy

Subscription and cancellation policy

This policy applies to products purchased with a subscription option. One-time purchases are charged once and do not renew automatically.

Subscription deliveries and charges

The complete bundle selected at checkout is delivered and charged automatically at the price and interval shown when you place your order, until canceled. Available plans and discounts depend on the product and offer. Your initial and recurring charges, delivery interval, and any shipping charges or taxes are shown before you confirm your purchase. Your payment method is stored securely by the payment provider.

New subscriptions: every 4 weeks

For new subscriptions, your complete selected bundle is billed and scheduled for shipment every 4 weeks, regardless of the number of bottles or pouches. The bundle price and any subscription discount are shown at checkout. Beet Flow subscriptions receive a 20% discount from the one-time purchase price. Deliveries and charges continue until canceled.

Existing subscriptions

Subscriptions already in place retain their agreed billing and delivery schedule. This update does not change the dates, frequency or price of an existing subscription. You can review your current terms in your subscription account.

Changes, pauses and cancellations

There is no minimum number of purchases or cancellation fee. Before your next billing date, you can pause or cancel in the subscription section of your account. Deliveries and charges continue until you cancel. If you need help, contact contact@novarate.shop with your order number.

Returns and refunds for orders already processed are covered by our return and refund policy.